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Party Spinz Casino VIP Program: Earn Points and Unlock Rewards
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How VIP points move you through the tiers
Our VIP programme uses a points-based progression system. You earn points for every wager, and your accumulated balance helps you advance through the available levels.
The points you receive can vary according to the game type and stake level. This means the loyalty system takes both the kind of play and the size of the wager into account when points are awarded.
Every wager contributes points to your loyalty progress.
Accumulated points move you towards higher VIP levels.
Progressive levels can bring higher cashback percentages, tailored bonuses and faster support handling.
What affects your VIP progress
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Game type and stake level affect the points exchange rate. Your loyalty progress therefore comes from ongoing play rather than a single qualifying action. Keep your play within the limits you set, and use the rewards available at your current level.
VIP levels and the rewards they can unlock
Each level adds to the range of benefits available through the loyalty programme. The main rewards are linked to cashback, personalised offers and the way our support team handles your requests.
| Loyalty feature | How it works | Possible benefit |
|---|---|---|
| Points | Wagers add points to your accumulated balance | Progress towards the next level |
| Level progression | Accumulated points move you through the tiers | Access to increasing loyalty benefits |
| Cashback | Higher tiers unlock increasing percentages | A larger cashback percentage may apply |
| Tailored rewards | Offers are shaped around player preferences | Personalised bonuses and reload rewards |
| Support handling | Higher levels can include faster support handling | Quicker attention for account queries |
Big games, big bonuses
The value of the programme grows as your level rises. Cashback percentages can increase, while tailored rewards are based on your preferences rather than being identical for every VIP player.
- Earn points from every wager.
- Move upwards through the loyalty levels as points accumulate.
- Unlock increasing cashback percentages at higher levels.
- Receive tailored bonuses and reload rewards as part of the VIP benefits.
- Access faster support handling when your level includes it.
Weekly cashback: qualify with £500 or more on selected play
Cashback Boost gives eligible players up to 15% weekly cashback. To qualify, you need to wager £500 or more on selected slots and games during the qualifying period.
| Requirement | Term |
|---|---|
| Qualifying play | Wager £500 or more on selected slots and games |
| Cashback rate | Up to 15% weekly cashback |
| Wagering on cashback | No wagering requirement applies to the cashback |
| Credit timing | Credited on the next business day after the qualifying period ends |
| Loyalty effect | VIP tiers unlock increasing cashback percentages |
The £500 threshold relates to the qualifying wagers made during the week. The cashback itself does not carry a wagering requirement, so once it is credited, you can use it without completing an additional playthrough condition on that amount.
The weekly timing makes it useful to keep track of your qualifying play across the period. Cashback is credited on the next business day after that period finishes, rather than being added instantly after each wager.
What top-tier VIP treatment includes
Top-tier members receive a more personalised form of VIP treatment. Offers can be shaped around your playing preferences, with additional reload rewards available as part of the loyalty experience.
- Personalised offers based on your preferences.
- Reload rewards for eligible VIP players.
- Tailored bonuses linked to your loyalty level.
- Higher cashback percentages as you progress.
- Faster support handling at the levels where it applies.
Use each reward with its own conditions in mind
When a tailored reward becomes available, go through the conditions attached to that specific offer before accepting it. This lets you see what action is required and how the reward fits with your current VIP benefits.
Claim your welcome bonus
Your VIP level is built through accumulated points, while the exact reward mix can reflect your preferences. Cashback, tailored bonuses and reload rewards therefore work alongside the core points system rather than replacing it.
Keep VIP play within the limits you choose
VIP rewards are designed to add benefits to your play, but they do not remove the need to set boundaries. Our responsible gambling tools help you decide how much time and money you want to spend before you play.
- Set daily, weekly or monthly deposit limits.
- Apply wagering limits to control the amount you stake.
- Use session limits to manage how long you play.
- Turn on reality check reminders.
- Take a cooling-off period when you want time away.
- Choose self-exclusion if you want to stop playing.
These tools are available to help you manage your play at every loyalty level. They apply whether you are working towards your first tier or already receiving top-tier benefits.
VIP support and account protection
Faster support handling is one of the benefits available through VIP progression. Our live chat operates 24/7 with near-instant responses, while email queries usually receive a reply within several hours to one business day.
Support can help with account security, safer gambling settings, escalations and questions about account features. The website, live chat and customer support are available in English, Spanish, German, French and Italian.
TLS/SSL encryption protects player data and transactions, and two-factor authentication adds another layer of account protection. These security measures apply while you use the loyalty programme and its rewards.
Our 24/7 live chat is available for account, safer gambling and security questions.
Email support handles queries and normally replies within several hours to one business day.
Support can assist with responsible gambling tools, account security and escalations.
VIP Program: questions and answers
How do I earn Party Spinz VIP points?
You earn points for every wager. The exchange rate can vary according to the game type and stake level.
What happens when I collect enough VIP points?
Accumulated points move you through the loyalty levels. Higher levels can unlock increasing cashback percentages, tailored bonuses and faster support handling.
How do I qualify for weekly cashback?
Wager £500 or more on selected slots and games during the qualifying period. Cashback can reach 15% and is credited on the next business day after the period ends.
Does the VIP cashback carry a wagering requirement?
No. The Cashback Boost amount has no wagering requirement.
What can top-tier VIP members receive?
Top-tier members can receive personalised offers based on their preferences, alongside reload rewards and VIP treatment.
Can I set limits while using the VIP programme?
Yes. You can use deposit, wagering and session limits, as well as reality checks, cooling-off periods and self-exclusion.
How can VIP players contact support?
Live chat is available 24/7 with near-instant responses. Email support usually replies within several hours to one business day.
